How to Achieve Operational Excellence: A Roadmap for Service Businesses

How well are the daily operations working in your organization after the pandemic? Would you like to level them up?

As with any business strategy, Operational Excellence requires careful planning, tools, and training.

In this eBook, we’ll cover everything Directors of Operations need to know to build their own roadmap to Operational Excellence and offer ideas, tools, and techniques that might help.

We’ll also share insights from two leaders in Operational Excellence: Nick Towers, Co-Founder & CEO at Sagittarius Agency, and Caroline Goodwin, Operations Director at Tangent.